Data Protection

Data controller

The Pet Loft is the data controller for the personal data we process in connection with our website and orders.

Legal basis for processing

We process your data where necessary to perform our contract with you (e.g. fulfilling orders), where required by law, and where we have a legitimate interest (e.g. improving our services), in line with applicable data protection law.

Retention

We retain your data only for as long as necessary to fulfil the purposes set out in our Privacy Policy and to comply with legal obligations.

International transfers

If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place as required by law.

Complaints

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your data infringes applicable law.